Mental health problem?

Our counsellors are here for you!

Lahendus.net offers online written psychological counselling for free. You have the option to write anonymously. To contact a counselor, please register an account, log in and write your first letter!

25 Years of Experience

Estonia’s longest-running online written counselling service

Lahendus.net was established in 2001 as a project of the Estonian Psychology Students’ Association, and in 2008 it became an independent non-profit organisation. Today, more than 50 volunteers contribute to the continuity of Lahendus.net, including counsellors, mentors, board members, and supervisors. We currently support approximately 500 new clients each year, providing them with an opportunity to discuss their concerns with a Lahendus.net counsellor.

Support Us

Donations

You can also support us in promoting mental health awareness and fostering the professional development of our counsellors. Donations can be made through Swedbank’s “Ma Armastan Aidata” donation platform.

Support Us!

Psychological counselling

Everyone can use the services offered by Lahendust.net regardless of their age, gender and the size of their problem. You do not have to shoulder your burden alone!

25 years of experience

Lahendus.net has been operating for 25 years thanks to volunteer psychology students and alumni.

Support us

You can also contribute to the further training of our counsellors as well as the organisation of events.

Counselling on Lahendus.net

How does counselling work?

1. Register as a user

When you register as a user, you are asked to enter your (user)name, e-mail and gender. The counsellor only sees your username.

2. Send us a message

Write down your concerns and send it to us.

3. Counsellor provides help

A counsellor will respond to your first message within three days. You will receive a notification on your e-mail once the counsellor has replied. You can log in to the Lahendus.net environment using your username or e-mail and a password. This allows you to both access and reply to the messages that the counsellor has sent you.

Counsellors

Who are our counsellors?

The free and anonymous counselling service on our website is provided by a select group of senior psychology students and alumni of the University of Tartu and Tallinn University. Our counsellors are supervised by professional psychologists.

When should you contact a counsellor?

Lahendus.net’s psychological counselling service provides an opportunity to talk about your mental health concerns if you are unsure where to seek help or if you wish to remain anonymous. You are welcome to write to us regardless of your age, gender, or the nature and severity of your concern.

What kind of support does Lahendus.net offer?

Lahendus.net counsellors provide primary-level psychological support. However, Lahendus.net counsellors cannot offer psychotherapy, make diagnoses, prescribe medication, or arrange appointments with a doctor or psychologist. If you would benefit from support from other mental health professionals (such as a psychiatrist or clinical psychologist), your counsellor can provide information on how to access appropriate services within the healthcare system.

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